Contact

Let’s discuss your project.

Describe your priority, its operating context and the intended outcome. We will route the enquiry to the right person.

Technical site and supervision room in service at night — editorial context image.

Three routes

Choose the route that matches your enquiry.

A technical question, a vendor-registration file and a transfer of sensitive material call for different information, a different contact and a different channel. Separating them at the door avoids sorting them on reading.

  1. 01

    Speak to an expert

    A technical question, a scope to frame, a first opinion.

    What is askedName, organisation, work email address, subject.

    Ask a question

  2. 02

    Request pre-qualification

    Procurement, contracting, compliance and vendor-registration teams.

    What is askedOrganisation, country, role, consultation reference, deadline, description.

    Open a pre-qualification

  3. 03

    Open a secure exchange

    Sensitive material, protected specifications, security documentation.

    What is askedName, organisation, work email address, purpose.

    Request a protected channel

Practical information

General address
[email protected]
Locations
Bamako (Mali), Montréal (Canada)
Response time
Acknowledgement within 2 business days
Languages
French and English
Security
To report a vulnerability, please use the dedicated procedure.

For a useful reply

An enquiry that states the organisation behind it, the scope envisaged, the decision deadline and the applicable security constraints receives a substantive reply. Without those elements, the reply can only be an acknowledgement.

For sensitive exchanges

This channel is neither end-to-end encrypted nor cleared to receive classified, confidential or operational information. An enquiry requiring a protected exchange is handled through a channel established separately, once the parties have been identified.

Data processing

The information sent is used solely to handle the enquiry. It is neither transferred nor used for prospecting. See the data protection policy.