Trust

Reversibility

A supplier you cannot replace is not a partner, it is a dependency. Reversibility is prepared during the project: documented formats, established ownership of the code, skills transferred.

Written into the contract

The following are settled during framing and appear in the contract, before the first delivery.

  • Ownership of the code produced and of the documentary deliverables.
  • Export formats for data and configurations.
  • Time to return and the form the return takes.
  • Support to the incoming supplier, its duration and its scope.

Skills transfer

Architecture documentation, operating procedures and team training are part of the scope, on the same footing as commissioning. A client team unable to operate what it has been given has not received what it paid for.

Shared at pre-qualification

This material is provided to an identified organisation once the request has been qualified.

  • Reversibility policy and template exit plan.
  • List of export formats by type of system.
  • Template handover file delivered at the end of an engagement.

Request the documentation

Consultations · Pre-qualifications · Partnerships

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